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  1. Traeger Support
  2. Getting Started
Get to Know Your Grill
Your educational guide to your grill: learn about the parts, startup and shutdown, seasoning, maintenance and more!
    Grill Guides
    Find documentation, specs, replacement parts and more specific to your Traeger grill.
    Assembling Your Grill
    Lost your assembly guide or just having trouble putting it together? We'll help you out.
    Using Your Grill
    Your Traeger is easy to use. Let's walk through seasoning, starting, shutting down and cleaning your grill.
    Using Your Controller
    Your grill's controller has many features. Learn about them here.
    Grill Parts
    What are all these parts in your grill and what do they do?
    Allergens in Grills
    Information on common allergens in our grills. MINERAL OIL We apply anti-rust mineral oil to our grills before packag...
    Find Your Traeger Grill's Serial Number
    Your serial number contains a lot of information about your grill.  WHERE IS MY TRAEGER GRILL'S SERIAL NUMBER? The se...
Get Connected
Let us walk you through pairing your grill, using the Traeger app, and keeping your firmware up to date.
    How to Pair Your Timberline Grill
    How to connect your new Timberline or Timberline XL grill to WiFi and pair it with the Traeger app. HOW TO CONNECT & ...
    How to Pair a WiFIRE Grill (iPhone)
    A step-by-step walkthrough to pair a WiFIRE grill using an iPhone device.   PRE-PAIRING CHECKLIST Before pairing, ens...
    How to Pair a WiFIRE Grill (Android)
    A step-by-step walkthrough to pair a WiFIRE grill using an Android device.   PRE-PAIRING CHECKLIST Before pairing,...
    WiFi Self-Help App
    Spend more time grilling and less time trying to connect to your home WiFi network.  We want to make sure your Traege...
    HOW TO USE THE TRAEGER APP
    Your one-stop shop to find out how to navigate and get the most out of your Traeger app. WHAT CAN THE TREAGER APP DO...
    Home WiFi Setup
    Let's review some basic requirements and setup tips to ensure your home WiFi is set up for WiFIRE-grilling success....
Pellets
How are pellets made? What is considered to be a good quality pellet?
    Pellets
    Have questions about our pellets? Let's talk about use, quality, storage and more! You may also want to check out our...
    How to Remove & Replace Pellets
    When preparing your grill for storage, or if your pellets have been compromised by age or water, follow the steps bel...
Account Help
Get help with your Traeger.com and Traeger app account and learn the different communications we send out.
    Username & Password Help
    Need help resetting a password? Having trouble logging in? Let's get logged in again and back to grilling. USERNAME...
    How to Delete Your Traeger.com Account
    We understand that your personal information is, well, personal. Feel free to review Traeger's Privacy Policy page to...
    Unsubscribing from Emails
    We get it—you want to unsubscribe from Traeger's marketing and survey emails. No hard feelings.    UNSUBSCRIBE FROM T...
    Customer Insight Surveys
    Look out for our Customer Insight Surveys for a chance to win a gift card!    WHAT ARE CUSTOMER INSIGHT SURVEYS? Our ...
    Your Month In Review
    Our Your Month in Review emails are an excellent way to learn about your grilling habits!   YOUR MONTH IN REVIEW As o...
    Marketing Text Messages
    Traeger's Marketing Team occasionally sends texts to customers who have registered their grills and opted into text m...
Accessories
Learn how to get the most out of your grill by decking it out with our custom line of accessories.
    Using the Timberline Built-In Trim Kit to Create a Custom Outdoor Kitchen
    The Timberline and Timberline XL have been designed in a way that allows them to be built flawlessly into an outdoor ...
    Timberline Wired Meat Probes
    Timberline grills support up to two standard, wired meat probes that are connected via the controller/display. These ...
    Traeger X MEATER Wireless Meat Probes
    Traeger teamed up with MEATER when designing the new Timberline grills to create the Traeger X MEATER (TXM) Wireless ...
    Installing an Induction Cooktop
    How to install your induction cooktop in your Timberline and Timberline XL grill.   INSTALLING YOUR INDUCTION COOKTOP...
    INDUCTION COOKTOP
    Understand how to use and care for your Traeger induction cooktop, created exclusively for the Timberline and Timberl...
    TRAEGER GRILL MAT
    Wondering where you can purchase the large orange Traeger grill mat, as seen at dealers? Look no further! The once co...
Culinary
Get to know the culinary side of things: from the type of cookware you can use in a Traeger to allergen information on our signature rubs and sauces.
    SMOKESTOCK WOOD FIRED WHISKEY
    The SmokeStock Wood Fired Whiskey is a whiskey-loving pit master’s smoky dream come true! Crafted in partnership with...
    SMOKE SCIENCE
    This article explains the science behind smoking meat -- how it works, how it affects your food's flavor, and the di...
    ALLERGENS & DIETARY RESTRICTIONS
    Find information on common allergens in our consumable products. The FDA requires the following common allergens to b...
    TRAEGER RUBS
    Here’s the rub down: for anything you’re fixin’ to grill, we’ve got a spice for that. Whether you rub it on or shake ...
    TRAEGER SAUCES
    Let your favorite Traeger flavor have its way with your favorite cut of meat. Whether you mop it, sop it, dip it, or ...
    COOKWARE & BAKEWARE
    Before you begin cooking tasty meals, you may want to know which types of cookware and bakeware are safe to use on yo...
Warranty & Legal
Your Traeger comes with a first-class warranty. Find out how to use it to keep your grill running smoothly, and get answers to any other legal-related questions.
    Legal
    Answers to any questions about Traeger's legal compliance.
    GRILL MODIFICATIONS
    If you're considering modifying your grill, please read this article for how it may affect your warranty. WHAT IS CON...
    MOVING TO NEW COUNTRY
    Congratulations on moving to another country! Below, you'll find information on how your Traeger grill will work in y...
    USING A GRILL WHILE WAITING FOR REPLACEMENT PARTS
    Waiting on a replacement part, but aren't sure if you can still use your grill while you wait? We'll help you figure ...
    QUALITY ASSURANCE POLICIES
    At Traeger, we're committed to providing our customers with the highest quality grills. We use a global quality syste...
Contact Information
Give us a call; send us a message. We love hearing from the members of the Traegerhood and are eager to help you find grilling success!
    INTERNATIONAL SUPPORT CONTACT INFO
    Contact information for customers around the world.  INTERNATIONAL SUPPORT CONTACT INFORMATION International distribu...

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1-800-TRAEGER
(1-800-872-3437)
6:00 am - 10:00 pm MST

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