Connecting & Pairing Touchscreen Grills

How to connect new Timberline and Ironwood grills to WiFi and pair it with the Traeger app.

Pre-Pairing Checklist

1. Station your grill as close to the nearest router as possible.
   • Pro Tip: Check out our free Self-Help WiFi diagnostics app to check your connection strength and see if anything on your network may prevent you from connecting successfully!
2. Download the latest Traeger app from the Apple App Store or Google Play Store.
3. Ensure your smart device is connected to the 2.4 GHz WiFi network to which you want your grill connected.
4. Turn on smart device's Bluetooth.
5. Open the Traeger app and create an account or log in with your existing account.
6. Plug in and turn on your grill.

Pairing Instructions

Review the Pre-Pairing Checklist above before moving forward with the pairing process.

1. Selecting Controller

1. Open the Traeger app.
   Grill Icon > +Add Grill
   • Pairing a second/additional grill:
     • Profile icon > +Add Grill.
     • Grill icon > Current grill's name > Add Grill.
2. Select the controller style most similar to the controller on the customer's grill.
   • If the controller on the grill is not seen, select " I don't see my controller" this will bring up a list of grills that correspond to each controller. 
     • Select grill to connect.
     • If the controller is not listed, it is most likely that the grill is not WiFIRE enabled.

2. Checking Internet Availability

1. If the internet is detected, the screen will want to move towards the pairing process. If it is not the screen will display "No Internet Detected". 
   • If internet is detected move Pairing Phone to Grill.
   • If internet is not detected, retry. 
     • If error repeats itself ensure internet is on and available.
     • Exit app and retry.
   • Phone WiFi Network = Grill WiFi Network. Make sure your phone is connected to the same network you want the grill to connect to.

3. Pairing Phone to Grill

1. Allow Permission for Bluetooth.

   If Bluetooth is On	If Bluetooth is Off

2. Allow Traeger to access the devices' location.

   If denied or user manually turned off location permission in phone settings, app will prompt that location permission is required to move forward.

3. App will start searching for the grill.
4. On the grill's controller, press the Menu button and navigate to WiFIRE Connectivity > Connect Grill. Press, Tap Here to Start Pairing to initiate sending its Bluetooth signal. 
   
5. App will search to connect grill.
6. Select grill to connect.
   • Pairing request will populate.
     
   • If canceled "Something went wrong" error will popup
7. Security code prompt.
   • Enter pin/passkey displayed on grill screen.
   • If canceled "Something went wrong" error will popup.
   • If incorrect code is entered "Something went wrong" error will popup. Retry.
8. Success! Next connect to WiFi.

4. Connecting to WiFi 

1. Checking WiFi Connection. 
2. Press connect button.
3. Enter network password.
4. App starts connection process
5. Grills connection complete. Move to naming grill and completing set-up. 

5. Name Grill and Finish Set-Up

1. Name your grill
   • Create a nickname or select a pre-generated grill name.
2. Success! Grill is paired and connected. Start cooking.

Previously Paired Grills ONLY: Enter Serial Number

If you prompted to enter the serial number during the pairing process, take the following steps.

1. 1. 1. Enter the serial number, which is located under the grill's hopper lid to proceed with pairing.
          
         • What is this? Previously connected grills will perform a security check to determine if the grill is connecting to a different user's profile. If so (meaning there is a data mismatch), the user will be prompted to enter the grill's serial number.
         • Does the app spin when entering serial number? 
           • Power cycle and retry the pairing process.
         • Can't Find Serial Number/Incorrect Serial Number: contact customer service.

No Bluetooth Passkey?

If while pairing the grill or accessories, you are not able to obtain a Bluetooth Passcode, take the following steps:

1. Power off the grill
2. Unplug the grill from the outlet.
3. With the grill unplugged, press power button once.
4. Let the power drain for one minute.
5. After one minute, press power button again.
6. Plug the grill back into the outlet.
7. Power on the grill.
8. Wait for the display to turn back on; can take 5 minutes.

If the grill gets stuck on the "Checking WiFi Connection" or the "Searching for Grill" screens during the pairing process and the grill is unable to pair, follow Stuck on Checking Connection or Searching for Grill Screens - Touchscreen Grills.

Possible Errors Seen While Connecting

If the app prompts magic word during the pairing process, please, contact customer service.

Tips for Missing Network

If the app is not able to find your WiFi network during the pairing process, here are somethings you can advise the customer to do.

Close the Gap	Are you on 5G?	Boost Connectivity	Magic Word: No Network

Pairing FAQs

Q: Can I Connect/Pair While Seasoning?

• • A: Absolutely! This process can be done while seasoning your grill. Just remember to let the seasoning process finish once you're done pairing your grill.

Q: Can I Connect/Pair via 5G Network?

• • A: No. There must be a 2.4 GHZ network available in order to connect.

UNSUCCESSFUL PAIRING?

If the grill does not successfully pair, head to the appropriate troubleshooting article.

• Initial Pairing Troubleshooting
• Grill Lost Connection/Grill Offline Troubleshooting