No Gas in Burners

Troubleshooting gas not getting to your flat top grill's burners. Symptoms Burners will not ignite with ignitors nor...

Fuel Sensor Calibration

Learn how to calibrate your fuel sensor and fix problems you may encounter with this sensor. Related Articles Ab...

Grease Fires on Flat Top Grills

How to prevent flare ups on your Flat Top Grill and what to do in case one occurs. What to Do in Case of Grease Fire ...

Hot Burner Knobs

Understand expectations on how hot your flat top grill's burner control knobs can and should get, and best practices ...

Tank Brace Doesn't Fit

What to do if you find that your propane tank brace is either too short or too long to fit in the tank brace brackets...

Warped Flat Top Grill Cooktop

Understand normal expectations, causes, and resolution steps when a flat top grill's cooktop warps.    Understanding ...

Grill Won't Connect/Pair

Did you come across an obstacle while trying to pair your grill?

Grill Disconnected

Was your grill once connected and now no longer? Are you trying to pair your grill to a new WiFi network?

German Language Function

For some iOS users using the Traeger App and their grill in German, they may experience issues with app functionality...

APPLE WATCH NOTIFICATIONS

The Traeger Apple Watch App has four specific error messages. Learn what they mean and how to resolve them.   OH NO! ...

New Timberlines & Ironwoods Errors

Find resolutions to errors and alerts you may encounter on new Timberlines and Ironwoods.

WiFIRE Grill Notifications & Errors

Did you get a specific notification or error message on your WiFIRE-enabled grill or mobile device?

Non-WiFIRE Grill Error Codes

Let's resolve that error code that just popped up on your controller.

New Timberline Temperature Management

Have questions on your new Timberline or Timberline XL's temperature regulation? Find answers here.

WiFIRE Grill Temperature Management

Is your connected grill running too hot or too cold? Let's see what we can do to regulate your temperature.

Non-WiFIRE Grill Temperature Management

Troubleshoot issues involving temperature--everything from grill not getting up to temp to running too hot.

Wired Meat Probe Troubleshooting

Let's resolve issues you may encounter when using your Traeger wired meat probe.   Probe not Reading Temperature Corr...

TEMPERATURE DROPPING MID-COOK

Is your grill's temperature dropping in the middle of your cook? Let's try to get your grill normalized again so you ...

Temperature Swings

Definition and troubleshooting steps for temperature swings.   WHAT IS A TEMPERATURE SWING? What do we mean w...

HOT SPOTS

Are you experiencing hot spots? We'll let you know what is expected and what might be causing increased hot spots in ...

WEATHER EFFECTS ON GRILLING

Your Traeger grill is built to operate in most weather conditions, including rain and snow. That said, different weat...

THIRD-PARTY THERMOMETERS

We understand If you want to use your own thermometer for your Traeger grill. We're here to help you make the best of...

WiFIRE Grill Power & Ignition

Grill not turning on or pellets not igniting? Let us help you understand what makes your grill run.

Non-WiFi Ignition & Power

Find technical resolution steps when you're having power or ignition issues on your AC (no WiFi) Traeger grill.

Grill Igniting on Its Own

What to do if you believe your grill has ignited on its own, without action on your part. The only way a grill ignite...

How to Power Cycle a Grill

You can resolve many grill issues by power cycling your grill.  Turn off and unplug your grill. Flip the power switc...

Calibrating a Pellet Sensor

How to calibrate a pellet sensor on a D2 grill.  **The calibration feature is available on D2 grills only. New Timber...

TROUBLESHOOTING AN INDUCTION COOKTOP

This article covers troubleshooting steps for common issues you may experience when using your induction cooktop. COO...

Wired Meat Probe Troubleshooting - Timberlines & Ironwoods

Timberline grills support up to two standard, wired meat probes that are connected via the controller/display. These ...

Water Test for Grease Management

This article covers when and how to do a water test for grease management.   WHAT IS A WATER TEST? A water test is id...

WATER COLLECTING IN A TIMBERLINE GRILL

If your new Timberline grill is taking in water into the barrel or grease & ash keg, don't worry. This is completely ...

TIMBERLINE: ASH

Let's set expectations on how much ash is normal in our new Timberline grills and what to do if you feel your grill i...

SMOKE COMING OUT OF AC TIMBERLINE BARREL

What to do if smoke is coming out from under your AC Timberline grill's barrel. APPLICABLE GRILL LINE/MODELS Timberl...

EXCESSIVE AMOUNT OF ASH

Information on excessive amounts of ash.   NORMAL AMOUNT OF ASH Ash is normal in pellet grills because you are burnin...

Ash Getting on Food

Traeger Grills are designed to circulate smoke effectively without causing ash residue on your food, so finding ash o...

RUNNING OUT OF PELLETS

This article explains what to do if you run out of pellets during your cook as well as common pellet sensor errors an...

Clearing an Auger Jam in a WiFIRE-Enabled Grill

How to use the CLEAR AUGER function on a WiFIRE-enabled grill. Most auger jams are caused by wet or compromised pelle...

AUGER NOT TURNING

If the auger on your Non-WiFIRE grill isn't turning or spinning, please follow the steps below to determine the probl...

AUGER CONTINUOUSLY FEEDING PELLETS

Here you will find an explanation and troubleshooting for an overflowing firepot and an auger continuing to feed duri...

CLEARING AN AUGER JAM IN AN AC GRILL

If you experience a jam in your auger on any AC grill, please follow the steps below. If you have an AC Timberline 85...

Meat Temperature Stopped Rising

What to do when your meat's temperature has stalled. Have you ever been cooking a large piece of meat (usually briske...

AUGER MOTOR LEAKING OIL

What to do if a your grill's auger motor is leaking oil.    SYMPTOM If your auger motor is leaking oil, you will noti...

Pellet Grill Sounds

Whether you're new to the Traegerhood or a seasoned griller, you may not know which grill sounds are normal. We're he...

Clicking Sound

The cause of a clicking sound in a Traeger grill depends largely on if you're using a pellet grill or a flat top gril...

SMELLS LIKE BURNING PLASTIC

Although this rarely happens, the smell of burning plastic or an electrical fire coming from your Traeger grill can b...

Discolored Parts

IS DISCOLORATION NORMAL? Traeger grills are made of metal that are exposed to high heat. High heat naturally discolor...

GAP BETWEEN LID & BARREL

Your grill's lid should sit flush on the barrel. A gap between the lid and the barrel that is less than 1/4 inch (0.6...

Cosmetic Damage

On the rare occasion that your Traeger grill has cosmetic damage, we're here to help. What Is Cosmetic Damage? Cosmet...