Whenever you move homes, change routers, or switch internet service providers (ISP), you'll need to reconnect your grill. This article walks through best practices to help provide a smoother connection experience.
1. Use the Grill's Forget Network Function
Find instructions on how to forget a WiFi network on your grill here: Forget a Network on Your Grill.
2. Remove the Grill from the App
- Click on the grill icon at the bottom of the app homepage.
- Click your grill's name at the top of the screen.
- Click the three dots on the right side of the selected grill.
- Click, Remove Grill.
3. Check Your Home WiFi Setup
Walk through the checklist found in Home WiFi Setup.
- This checklist includes password restrictions information and checking Firewalls, VPNs & Additional Security Measures.
- Once you've confirmed your Home WiFi has been set up correctly to pair your grill successfully, continue pairing.
4. Connect and Pair the Grill
Follow the pairing steps linked below that match the type of grill you have:
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If, after following these steps, the grill still will not connect to the new network, see Grill Lost Connection/Grill Offline Troubleshooting.