How to connect your Traeger Woodridge grill to WiFi and pair it with the Traeger app.
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Pre-Pairing Checklist
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Check OS Version
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Traeger WiFIRE works with Android v. 10 or newer / iOS 14 or newer.
- Devices on older OS versions will need to update their device's operating system to pair their grill successfully.
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iOS 15 & Newer - Check iCloud Privacy Relay
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iOS 15 introduced a feature called Private Relay for iCloud Plus users. This feature must be turned off while pairing the grill. It can be turned back on after successful pairing.
- Only users who have iCloud Plus have Private Relay. Some users may not know if they have iCloud plus. If the customer cannot find Private Relay, they don't have iCloud Plus.
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How to Turn Off or Check for iCloud Plus/Private Relay.
- Within the phone/device settings, locate the search bar at the top of the main screen. The user will have to scroll to reveal it.
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Search Private Relay. Tap on Private Relay in the search results.
- If the user does not see Private Relay, they do not have it. Continue the pairing process as normal.
- The user should see Private Relay (Beta) followed by On or Off. If it shows Off, Private Relay has been turned off and the user can resume pairing as usual.
- To turn off Private Relay, tap the green toggle and confirm the user wants to turn off Private Relay. Once the pairing process has been complete, follow the steps above to turn Private Relay back on.
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iOS 15 introduced a feature called Private Relay for iCloud Plus users. This feature must be turned off while pairing the grill. It can be turned back on after successful pairing.
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Traeger WiFIRE works with Android v. 10 or newer / iOS 14 or newer.
- Download the latest app version.
- Turn on Bluetooth.
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Check the Home WiFi Setup
- Your home WiFi router signal must be 2.4 GHz (a dual band router should also work).
- Once the Home WiFi has been set up correctly, continue pairing.
Pairing Instructions
Review the Pre-Pairing Checklist above before moving forward with the pairing process.
1. Selecting Controller
- Open the Traeger app.
- Grill Icon > +Add Grill
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Pairing a second/additional grill:
- Profile icon > +Add Grill.
- Grill icon > Current grill's name > Add Grill.
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Select the controller style most similar to the controller on the customer's grill.
- If the controller on the grill is not seen, select " I don't see my controller" this will bring up a list of grills that correspond to each controller.
- Select grill to connect.
- If the controller is not listed, it is most likely that the grill is not WiFIRE enabled.
- If the controller on the grill is not seen, select " I don't see my controller" this will bring up a list of grills that correspond to each controller.
2. Checking Internet Availability
The WiFi setup should have been checked in the Pre-Pairing Checklist. Ensuring the home WiFi is setup correct correctly will allow for a successful pairing.
- If the internet is detected, the screen will want to move towards the pairing process. If it is not the screen will display "No Internet Detected".
- If internet is detected move to step 4.
- If internet is not detected, retry.
- If error repeats itself ensure internet is on and available.
- Exit app and retry.
- Phone WiFi Network = Grill WiFi Network. Make sure your phone is connected to the same network you want the grill to connect to.
3. Pairing Phone to Grill
- Allow Permission for Bluetooth
- Bluetooth is needed to connect to WiFIRE. Bluetooth must be enabled to move forward.
- Allow Traeger to access the devices' location.
- If denied or user manually turned off location permission in phone settings, app will prompt that location permission is required to move forward.
- App will start searching for the grill.
- On the grill's controller, press the Menu button and navigate to WiFIRE Connectivity > Connect Grill. Press, Tap Here to Start Pairing to initiate sending its Bluetooth signal.
- After selecting WiFIRE, the pairing animation above will display on screen, indicating that your grill is broadcasting its Bluetooth signal and is ready to pair.
- App will search to connect grill.
- Select grill to connect.
- Pairing request will populate.
- If canceled "Something went wrong" error will popup.
- Pairing request will populate.
- A green checkmark will display on your controller to indicate that you have successfully connected to WiFIRE. The WiFi icon on the top right above the dot matrix display will stay lit up when the grill is connected.
- Success! Next connect to WiFi.
4. Connecting to WiFi
- Checking WiFi Connection.
- WiFi Found-If the phone is connected to a 2.4 GHz network the app will auto-select that network to connect to.
- Choose Your WiFi-If the phone is not connected to a 5 GHz network or if the phone is not connected to a network, the app will populate a list of available 2.4 GHz networks to choose from. Select desired network.
- If your network is not visible at all, select " Where is my network?". Follow the Tips for Missing Network below.
- Press connect button.
- Enter network password.
- App starts connection process [Testing signal strength].
- Grills connection complete. Move to naming grill and completing set-up.
5. Name Grill and Finish Set-Up
- Name your grill
- Create a nickname or select a pre-generated grill name.
- Success! Grill is paired and connected. Start cooking.
No Bluetooth Passkey?
If while pairing the grill or accessories, you are not able to obtain a Bluetooth Passcode, take the following steps:
- Power off the grill
- Unplug the grill from the outlet.
- With the grill unplugged, press power button once.
- Let the power drain for one minute.
- After one minute, press power button again.
- Plug the grill back into the outlet.
- Power on the grill.
- Wait for the display to turn back on; can take 5 minutes.
If the grill gets stuck on the "Checking WiFi Connection" or the "Searching for Grill" screens during the pairing process and the grill is unable to pair, follow Stuck on Checking Connection or Searching for Grill Screens - Touchscreen Grills.
Previously Paired Grills ONLY: Enter Serial Number
If you prompted to enter the serial number during the pairing process, take the following steps.
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- Enter the serial number, which is located under the grill's hopper lid to proceed with pairing.
- What is this? Previously connected grills will perform a security check to determine if the grill is connecting to a different user's profile. If so (meaning there is a data mismatch), the user will be prompted to enter the grill's serial number.
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Does the app spin when entering serial number?
- Power cycle and retry the pairing process.
- Can't Find Serial Number/Incorrect Serial Number: contact customer service.
- Enter the serial number, which is located under the grill's hopper lid to proceed with pairing.
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Possible Errors Seen While Connecting
Connection Lost |
Grill Unable to Connect |
Signal Strength |
Something Went Wrong |
Could Not Connect to Traeger Cloud |
Could Not Connect to Home WiFi |
Can't connect to grill; Grill is powered off; |
Can't connect to home WiFi network. Router off or out of range.
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WiFi connection is < -80 dB. |
Unknown error. |
Could not get time from internet: Could not download certificate; -No IP from home WiFi; Grill timed out |
Could not reconnect to home WiFi, no internet on phone. |
Exit and try again. Grill & app need to be restarted. |
Try again or select help to go to Tips for Missing Network. |
To increase strength, move router and grill closer. |
Exit and try again. Grill & app need to be restarted. |
Exit and try again. Grill & app need to be restarted. |
Go to settings and to connect. |
If the app prompts magic word during the pairing process, please, contact customer service.
Tips for Missing Network
If the app is not able to find your WiFi network during the pairing process, here are somethings you can advise the customer to do.
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Close the Gap | Are you on 5G? | Boost Connectivity |
Magic Word: No Network |
Pairing FAQs
Q: Can I Connect/Pair While Seasoning?
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- A: Absolutely! This process can be done while seasoning your grill. Just remember to let the seasoning process finish once you're done pairing your grill.
Q: Can I Connect/Pair via 5G Network?
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- A: No. There must be a 2.4 GHZ network available in order to connect.
UNSUCCESSFUL PAIRING?
If the grill does not successfully pair, head to the appropriate troubleshooting article.