Have you noticed grease leaking from your grill aside from the usual grease feeding into the grease bucket? Your grill is designed to have all grease flow into the grease bucket, so let's figure out what is going on and keep your grill clean.
CAUSE
A grease leak from seams around the grill is a sign that either the grill is dirty, or there may be an issue with the grease management system. The grease management system consists of the drip tray and the grease trough along the inside front of the grill.
RESOLUTION
Follow the steps below to make sure your grill is properly cleaned and maintained, which will prevent grease leaks in your grill. You may also consider visiting Grill maintenance for a more detailed guide.
- Ensure the grill is cleaned of any ash, grease or food remnants. We recommend using our All-Natural Grill Cleaner As an alternative, try using a gentle product like Simple Green for continued grill maintenance.
- Ensure the drip tray is installed correctly, resting on the drip tray ledges.
- If using heavy-duty foil in lieu of our drip tray liners, make sure the foil is flush with the drip tray and not blocking any air flow.
- Look for grease pooling. Grease should flow out of the grill to the bucket without gathering in one location. Grease pooling can be caused by an unleveled grill, warped aluminum or warped drip tray.
- Ensure there is no blockage preventing the grease from draining properly. Blockage could be a buildup of grease, or damage to the grease management system.
- If this continues to be an issue, please contact Customer Service.