Error: 0001 | ER01 | High Temp Error

Resolving a High Temp Error on D2 WiFIRE Grills

Applicable Grills

Steps

To clear your Traeger grill's High Temp Error, please take the steps below:

1. Safety First! If there's an active fire, proceed with caution.
2. Rescue any food while you still can.
3. Turn off and unplug your grill.  
4. Clean out the firepot.
5. Place 5-10 pellets back into the firepot.
6. Plug and restart your grill.
   • D2 grills require a closed-lid startup, meaning you should preheat your grill with the lid shut. Failure to do so can result in temperature irregularities throughout your cook. Use the directions below to perform a closed-lid startup:
     1. Close your grill's lid.
     2. Turn on your gill.
     3. Set your desired temperature.
     4. Press Ignite.
7. If you still see a High Temp Error after you've restarted your grill, please clear your notifications. Then on your controller, navigate to Menu > Settings > Clear Notifications.
8. If the issue persists, please contact Customer Support.
   
   

Resolving Error: 0001 High Temp Error on Touchscreen Grills

What to do when you get the "High Temp Error" on your new Timberline grill. 

Applicable Grills

• Timberline 
• Timberline XL 
• Ironwood 
• Ironwood XL 

Steps

1. Safety First! If there's an active fire, proceed with caution.
2. Rescue any food while you still can.
3. Check your grill's firmware to make sure it's on the latest version.
4. Allow the grill to finish its automatically initiated cool-down procedure.
5. If there was strong wind when the fire occurred, the error should clear once restarted. Position the grill so the exhaust is facing toward a wall or at least so the wind is not blowing directly into the downdraft exhaust.
   
   • This error can trigger when winds stronger than 30 mph are blowing into the downdraft exhaust for longer than 10 minutes. 
6. Using the sear grate while cooking at 500° can cause a high temp error to occur. The recommended cook temperature when using the sear grate is 475°. If the grill temp is set to 500° while using the sear grate, the frequent lid opens that happen with searing may cause the grill temp to spike, resulting in a high temp error.
   • If this happens, adjust the grill temp to 475° when using the sear grate.
7. Leaving the lid open for extended periods can lead to a drop in temperature, followed by an overshoot when the lid is closed as the system attempts to recover the lost heat.
8. Inspect your grill for damage, specifically the thermocouple.
9. Power cycle your grill.
   • The error should clear once you restart your grill.
10. Run a SELF-TEST and Part Diagnosis to ensure all parts are communicating with the motherboard correctly and are not triggering any other errors. 
    • On the controller display, go to MENU > MAINTENANCE & CARE > SELF-TEST.
11. Clean the grill thoroughly before starting another cook.
12. Feel free to contact Customer Support if you have additional questions.
    
    

Resolving ER01 on Woodridge Series Grills

*Receiving a high temperature error on your grill will not affect the grill's performance.

1. Safety First! If there's an active fire, proceed with caution.
2. Rescue any food while you still can.
3. Confirm the grill is on the current firmware version and has the correct config version
4. Allow the grill to finish its cooldown/shut down procedure.
5.  Once the grill is cool, inspect the grill for damage, paying special attention to the RTD.
   • Replace the RTD if it is damaged.
6. Clean the grill thoroughly before starting another cook.
   • Grill maintenance information for future cooks:
     • Before each cook:
       1. Remove buildup from the drip tray. Replace the liner if needed.
     • After each cook:
       1. Remove excess food from the grates while still warm.
       2. Scrape all grease into the EZ-Clean Grease & Ash keg.
     • Monthly:
       1. Remove grill grates, drip tray, and manifold.
       2. Vacuum ash from inside the firepot.
       3. Scrape creosote from the backsplash and back of the grill lid.
       4. Wipe down grill cavity with Traeger grill cleaner.
       5. Remove and clean out grease drain chute. Remove ash by sweeping it into EZ-Clean Grease & Ash Keg.
       6. Replace the EZ-Clean Grease & Ash Keg liner when full.
     • Do not overload the grill with too much food. Even if there is ample room in the grill, to be cautious of loading excessive amounts of food that can release large
       quantities of grease (for example, more than a pound of bacon).