What to do if your grill displays an ER03: Low Ambient Temperature error.
What Does the App Show When this Message Occurs?
What Does the Grill Do When this Message Occurs?
The grill continues to cook, but at a reduced performance.
What Causes the Error/Notification?
The grill detects extremely cold ambient conditions.
What to Do
This message is for informative purposes, alerting the user that they may see a reduced performance. Choose your grill below for next steps.
D2 WiFIRE Grill
Applicable Grills
Steps
- Confirm the grill is on the current firmware version and update your grill if needed.
- Confirm if the grill is operating in below-freezing temperatures.
- If the grill is operating in freezing weather, you will see reduced performance. In addition, there is potential for damage to the electronics.
If the message appears when the ambient temperature is not freezing, contact Customer Support.
Low Ambient Temp Alert for Touchscreen WiFIRE Grill
Applicable Grills
Steps
- Confirm the grill is on the current firmware version and update your grill if needed.
- Confirm if the grill is operating in below-freezing temperatures.
- If the grill is operating in freezing weather, you will see reduced performance. In addition, there is potential for damage to the electronics.
If the message appears when the ambient temperature is not freezing, contact Customer Support.
Low Ambient Error on Woodridge WiFIRE Grill
Applicable Grills
Steps
- Confirm the grill is on the current firmware version and update your grill if needed.
- Confirm if the grill is operating in below-freezing temperatures.
- If the grill is operating in freezing weather, you will see reduced performance. In addition, there is potential for damage to the electronics.
If this error is being presented when the grill is not operating in extremely cold weather, contact customer service.
Low Ambient Temp Error on Westwood Series Grills
- Confirm the grill is on the current firmware version and update your grill if needed.
- Confirm if the grill is operating with an ambient temp at or below -20° F.
- If the grill is operating in freezing weather, you will see reduced performance. In addition, there is potential for damage to the electronics.
- If ER03 is displayed when the grill is not operating in freezing temperatures, contact customer service.