Is your thermocouple not working? The steps below will help you determine if your sensor is no longer working correctly. If you have a new Timberline or Ironwood, follow these troubleshooting steps.
To accurately check a thermocouple, your grill must be turned off, cooled down, and out of direct sunlight.
- On WiFIRE grills, ensure the thermocouple is not covered by a protective cap.
- If the protective covering was plastic and is melted, contact Customer Support.
- If the protective covering was paper/cardboard and it did not burn off during seasoning, remove it. Keeping the covering on will cause temperature issues.
- Check for Damage.
- Verify that the thermocouple temperature sensor is not bent or chipped.
- A broken, bent or chipped thermocouple may still work as designed. Continue additional validation steps.
CHIPPED THERMOCOUPLE
SEVERED THERMOCOUPLE
- A broken, bent or chipped thermocouple may still work as designed. Continue additional validation steps.
- Is the thermocouple touching another part of the grill?
- If so, gently bend the thermocouple away from the wall or object it is touching and continue troubleshooting.
- Verify that the thermocouple temperature sensor is not bent or chipped.
- Check the Ambient Air Temperature.
- Turn on the grill and take note of what temperature shows up on the controller.
- Compare the grill's temperature to the outside temperature.
- A working thermocouple should read within 20°F/10°C of the ambient air temperature. If it is reading the ambient grill temperature correctly, there is no problem, and you can continue grilling.
- If your grill is reading more than 20°F/10°C off the local temperature, contact Customer Support.
If you have any questions, please contact Customer Support.