Bad Probe Error

Information on the Bad Probe Error and what to do when this happens. 

Cause

A short circuit is detected in one of the wired meat probes.

NOTE: A short-circuit is not the only way a wired meat probe can become faulty, but it is currently the only fault condition reported as a “Bad Probe.”

What Does the Grill Do when this Error Occurs?

The grill continues to cook but can not use the faulty wired meat probe.

What to Do

Resolving a Bad Probe Error on D2 Grills

1. Check your grill's firmware to make sure it's on the current version.
2. Unplug the meat probe and plug it back in.
   1. Make sure the meat prove is pushed in all the way; the jack should be flush with the port.
      
   2. The grill will beep, letting you know that the probe has been inserted. 
3. If the error continues, Clear Notifications. 
   • Menu > Settings > Clear Notifications.
4. Calibrate the probe.
   • Menu > Settings > Probe Calibration
5. If unable to calibrate or if calibrating does not resolve the error, rreplace the meat probe.
6. Contact Customer Support with any additional questions or to troubleshoot further and see if you can utilize your grill's warranty.

Resolving a Bad Probe Error on New Timberlines & Ironwoods

1. Check your grill's firmware to make sure it's on the current version.
2. Replace the meat probe.
3. Contact Customer Support with any additional questions or to troubleshoot further and see if you can utilize your grill's warranty.