Bad Probe Error

What's in This Article?

This article reviews why a Bad Probe Error occurs and how to fix it on Traeger pellet grills featuring WiFIRE technology.

 

What Happens When a Bad Probe Error Occurs?

The grill continues to cook but cannot use the faulty wired meat probe.

What Causes a Bad Probe Error?

A short circuit is detected in one of the wired meat probes.

NOTE: A short-circuit is not the only way a wired meat probe can become faulty, but it is currently the only fault condition reported as a “Bad Probe.”

How to Resolve a Bad Probe Error

Resolving a Bad Probe Error on D2 WiFIRE Grills

These steps apply to D2 WiFIRE grills (no touchscreen display) 

  1. Check your grill's firmware to make sure it's on the current version.
  2. Unplug the meat probe and plug it back in.
    1. Make sure the meat probe is pushed in all the way; the jack should be flush with the port.
      Plug.png
    2. The grill will beep, letting you know that the probe has been inserted. 
  3. If the error continues, Clear Notifications
    • Menu > Settings > Clear Notifications.
  4. Calibrate the probe.
    • MenuSettings > Probe Calibration
  5. If unable to calibrate or if calibrating does not resolve the error, replace the meat probe.
  6. Contact Customer Support with any additional questions or to troubleshoot further and see if you can utilize your grill's warranty.

Resolving a Bad Probe Error on New Timberlines & Ironwoods

These steps apply to Timberline and Ironwood models with touchscreen displays.

  1. Check your grill's firmware to make sure it's on the current version.
  2. Replace the meat probe.
  3. Contact Customer Support with any additional questions or to troubleshoot further and see if you can utilize your grill's warranty.
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