How to resolve the grill-generated message, Grill couldn’t get the time from the internet in a reasonable time.
Diagnose WiFi Connectivity Issues with Our Self-Serve App
For any error regarding WiFi connectivity, we suggest using our free WiFi diagnostics self-help app to begin troubleshooting. This app will analyze your home network from your grill's location and offer suggestions to improve your WiFi connectivity.
MTP connection timeout. Grill has connected and waiting, or an IP and the time server doesn’t respond. Typically, this is blocked by the user or an outside source.
Power cycle your grill and attempt to re-pair.
- Check for firewalls and any other advanced-security settings you may have set.
- If you have any questions, please contact Customer Support.