1. Traeger Support
  2. Technical Support
  3. Pellet Grill Technical Support
  4. Errors & Alerts
  5. WiFIRE Grill Errors & Alerts
  6. Pairing/Connectivity Errors & Alerts

Pairing Error: Grill Couldn't Get an IP Address

  • Updated

What's in This Article?

What to do when you get one of the following two errors:

  • Grill Couldn't Get an IP Address
  • Connect to the Network in a Reasonable Time.

For any WiFi issue with your WiFIRE Traeger grill, we recommend using our free WiFi diagnostics self-help app to analyze your WiFi from your grill's location and offer suggestions to improve your experience.

  1. Download the RouteThis Helps app for iOS or Android.
  2. Open the app and tap Begin.
  3. Enter the code, TRGR.
  4. Stand next to your grill and tap, Network Scan. Keep the app open during the 2-minute scan.
  5. Tap Improve Traeger Performance and follow the instructions in the app.
     

Versions of This Error

You may encounter one of two different messages during the pairing process between your grill and the app:

  • Grill couldn't get an IP address in a reasonable time.
  • Grill couldn't connect to the network in a reasonable time.

Causes

There is an issue with the router.

The grill is trying to connect to WiFi, but the WiFi is either not accepting or rejecting the grill. This makes the request times out. 

How to Resolve

  1. Restart the router.
  2. Restart the grill.
  3. Begin the pairing process again.
Previous
Next
4407219906075

Was this article helpful?

6 out of 118 found this helpful