How to resolve the error, Something Went Wrong, which may appear when attempting to connect your grill to WiFi and pair it with the Traeger app.
Applies to: All WIFIRE Grills
What Causes This Error?
The Something Went Wrong error can appear if the connection between the Traeger app and your grill is interrupted during setup.
This may happen due to a temporary WiFi or Bluetooth connection issue, or if your phone moves too far from the grill.
When Can This Error Appear?
The Something Went Wrong error can appear at different points during pairing.
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After entering the serial number Cause: The app was unable to complete this part of the connection. Quick step: Keep the Traeger app open during pairing. Do not send the app to the background. |
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While WiFi networks are loading Cause: The Bluetooth connection between the app and grill was not fully complete. Quick step: Keep your phone within a few feet of the grill. |
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While connecting to WiFi Cause: The grill may be updating, or the Bluetooth connection may have been interrupted while sending your WiFi information. Quick step: Keep your phone within a few feet of the grill. |
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While connecting to the grill Cause: The connection between the app and grill was interrupted. Quick step: Keep your phone within a few feet of the grill. |
How Can I Resolve this Error?
- Dismiss the error.
- Back out of pairing completely.
- Stay within a few feet of the grill.
- Power cycle your grill and attempt to re-pair.
If the Error Persists
Pro Tip: Power cycle your grill before any pairing attempt.
If the RouteThis scan doesn't identify any preventative factors, also try the following:
- Turn off any firewalls or other advanced security settings you may have.
- Create a password-protected guest network and try to pair again.
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Do you have an Eero Router? When pairing a Traeger grill with an Eero router, this error typically appears because the grill has attempted (and failed) to connect 3 times, which prevents the device from pairing again. You'll need to contact Eero to unblock the device.
- See Connecting a Traeger to an Eero Router for additional steps.
- Create a password-protected guest network, power cycle , and try to pair again.
Still need help?
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