What to do if the controller screen has fading pixels.
Fading Pixels
Symptoms
- Pixels on the controller screen are faded or dim
Causes
- Cold weather, low ambient temperatures
- Electro-static discharge
- If the grill is on a vinyl or non-wood deck, static electricity can be generated and transfer to the controller when touched.
Resolution
- If the grill is on a vinyl or non-wood deck, consider moving the grill to a different location.
- Power cycle your grill.
- Ensure contrast settings are adjusted.
- Press MENU
- Turn the knob 6 clicks to get to SETTINGS.
- Turn 1 click to get to CONTRAST.
- Turn the knob left for darker and right for lighter.
- If the issue still persists, contact customer service.