What to do if the detachable power cord has a loose connection to the grill.
Applicable Grills
For grills with detachable power cords, see list below:
| Century 885 Ironwood 650 Ironwood 885 Ironwood Ironwood XL |
Pro 575 Pro 780 Redland Ridgeline XL Silverton 620 |
Silverton 810 Timberline 850 Timberline 1300 Timberline Timberline XL Woodridge series |
Issue: Loose Power Cord Connection
If your power cord feels loose or doesn’t stay securely connected to the grill—even after pushing it in—follow the steps below to resolve the issue.
Steps to Take
-
Ensure the cord is fully inserted.
Push the power cord firmly into the connection port. -
Apply extra pressure if needed.
It may require a strong push to fully seat the cord. Press with more force than you might expect.
Resolution
In most cases, a loose connection is resolved by pushing the cord in very firmly until it clicks or feels secure.
If the cord still won’t stay connected after applying firm pressure, the issue may be with the cord itself. In rare cases, replacing the power cord is necessary. Contact customer service for assistance.