Wired Meat Probe Troubleshooting

Let's resolve issues you may encounter when using your Traeger wired meat probe.

Probe not Reading Temperature Correctly

A properly working Traeger meat probe will read within 7.5°F of the actual temperature.

If you have a D2 WiFIRE grill, try calibrating your probe.

Only WiFIRE-enabled D2 grills have a calibrate and offset feature. Non-connected grills and new Timberline & Ironwood grills do not have a calibrate option.

1. Create an ice bath for a perfectly 32°F/0°C environment by filling a glass completely full of ice so when you add water, the ice is not floating.
2. Navigate to MENU > SETTINGS > PROBE CALIBRATION.
3. Select CALIBRATE PROBE.
4. Place the probe in the ice bath. Stir gently for 1 minute to get an accurate reading. Looking at the app, the probe should read 32°F (0°C).
5. If the probe is reading off greater than 15°F (9°C), contact our Customer Support team so we can help get it resolved.
6. If the probe is within 15°F (9°C), use the PROBE OFFSET function.This feature works like a scales 'tare' feature, offsetting the temp by the amount it's off.
   1. Navigate to MENU > SETTINGS > PROBE CALIBRATION.
   2. Select PROBE OFFSET.
   3. Rotate the dial to adjust the probe temperature offset in 1° increments, from -15° to +15°F/-8° to +8°C.
      1. The default setting is 0, so if this is the first time you have adjusted the offset, you will be able to increase or decrease the offset by 15°F.
   4. Press the center of the dial to confirm your offset amount.

ARC Controller not Displaying Probe Temp

If the ARC controller is not showing the meat probe temperature, try setting a probe alarm:

1. Plug in your meat probe while the grill is running.
2. Press the CENTER/SELECT button twice to navigate past the timer to the probe alarm. This is where the actual probe temperature should display.
3. Press the UP or DOWN arrow buttons to activate the alarm temperature setting. The digits will flash, prompting you to adjust the temperature.
4. Press the UP and DOWN arrow buttons again to set the desired probe alarm temperature (for example, 140°F).
5. Press the CENTER/SELECT button to confirm and set the alarm temperature. This will illuminate the probe icon on display, showing the current probe temperature until the controller is used again.
6. If the probe alarm still does not display, contact Customer Support
   
   

Grill Powers off when Plugging in Meat Probe

If your grill turns off when you plug in your meat probe, it is due to electrical discharge. The controller shuts down as a safety precaution.

To fix this, try grounding yourself before plugging in your meat probe by touching the grill frame before picking up your meat probe and then picking up the meat probe and plugging it in.

If your grill still powers off, try to Power Cycle your grill and try again. You can also contact Customer Support for help. 

Broken Meat Probe

If your meat probe breaks, please contact Customer Support. We'll be happy to get you set up with a new probe. 

Broken 3.5 MM Probe Jack

The 3.5 mm jack is the part of the meat probe that inserts into the controller.

If the jack breaks off in the controller, you'll need to remove the broken piece.

1. The best way to remove a jack is to purchase a jack removal tool. There are other DIY methods, but the tools designed for this purpose are what we recommend.
2. Once you get the jack out of the controller, contact our Customer Support to order a new meat probe.