1. Traeger Support
  2. Getting Started
  3. Get to Know Your Grill
  4. Using Your Pellet Grill
  5. Using Your Controller
  6. Touchscreen WiFi Controllers

Demo Mode

  • Updated

What's in This Article?

Demo Mode lets retailers showcase grills without igniting pellets in the firepot and is available on D2 and Touchscreen Traeger Grills. On D2 grills, activate it via Menu>Settings>Sales Demo; the grill will reboot. Touchscreen grills offer a Retail Demo Mode with a slideshow and a Sales Rep Demo Mode with limited functions and a DEMO watermark.

What is Demo Mode?

Demo mode shows how the grill works without actually igniting pellets in the firepot; it disables the hot rod while allowing all other parts to function as intended. 

It is typically used only by retailers during in-store displays and demonstrations.

Demo Mode is only available in D2 and Touchscreen Traeger Grills.

Demo Mode - D2 Grills

Turning Demo Mode On & Off

Your grill should be on and idle to begin this process.  

NOTE: You cannot enable or disable Demo Mode while the grill is igniting.
  1. To enable or disable Demo Mode, navigate on the controller to Menu > Settings > Sales Demo
    • You can tell if Demo Mode is on or off by the asterisk (*) next to either the ON or OFF selections.
  2. Select ON to put the grill into Demo Mode, or OFF to exit Demo Mode. Press the controller knob to confirm your selection.
  3. The screen will display "System Resetting..." and the grill will reboot. 
    • Once the grill reboots, the display may not illuminate automatically. Press the controller knob or another button on the controller to wake up the screen.
IMPORTANT: If exiting Demo Mode, empty the firepot before igniting the grill to avoid a pellet fire.
Demo Mode - Touchscreen Grills

Turning Demo Mode On

  1. Plug in and power on the grill.
  2. Plug in and power on the grill. Make sure the display is on the main menu screen.
  3. Quickly press the controller display buttons in the following sequence:
    (1) Timer > (2) Super Smoke > (3) Keep Warm > (4) Menu
    yos_-_demo_mode_order.png
  4. Select one of the two demo mode options, pressing the dial to confirm the selection.
    yos_-_select_demo_mode.png
  5. Confirm your selection by tapping, ENTER.
    yos_-_enter_demo_mode.png

Sales Rep vs Retail Demo Mode

Touchscreen Grills offer two demo modes retailers may choose from: Retail Demo Mode and Sales Rep Demo Mode.

  • Retail Demo Mode: When a sales associate isn't nearby, the grill enters a locked mode and displays a looping slideshow showcasing its key features and benefits.
  • Sales Rep Demo Mode: During a sales demonstration, the grill operates in demo mode with cooking functions disabled, displays a DEMO watermark, and features shortened ignition (3s), preheating (10s), and shutdown (5s) for quick demonstration.

Turning Retail Demo Mode off

If you are a dealer selling a Demo unit, we recommend forgetting the network by navigating to MENU > WIFIRE CONNECTIVITY > FORGET NETWORK. This will help your customer have a more seamless pairing experience once they get home.

Quickly press the display buttons in this order:

  1. Timer
  2. Super Smoke
  3. Keep Warm
  4. Menu
    Retail_demo.gif
Sign of success: You'll see that the grill is no longer on the looped slideshow.
IMPORTANT: Empty the firepot before igniting so you don't have a pellet fire.

Turning Sales Rep Demo Mode off

If you are a dealer selling a Demo unit, we recommend forgetting the network by navigating to MENU > WIFIRE CONNECTIVITY > FORGET NETWORK. This will help your customer have a more seamless pairing experience once they get home.

Step 1: Navigate to the Menu (top-left button)

Step 2: Quickly press the display buttons in this order:

  1. Timer
  2. Super Smoke
  3. Keep Warm
  4. Menu
    Sales_rep_demode.gif
Sign of success: You'll see that the grill no longer has the word "DEMO" in the top-right corner.
IMPORTANT: Empty the firepot before igniting so you don't have a pellet fire.
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