Self Test & Part Diagnosis

Here you will find instructions on running a part diagnosis scan and self test on new Timberline and Ironwood grills. 

Self Test vs Part Diagnosis

	SELF TEST	PART DIAGNOSIS
When to run	Run first	Run second
What does the scan check?	Checks if parts controlled by the motherboard are responding and connected. Checks if the flame sensor senses light Checks if the lid sensor senses the lid magnet	Checks if parts controlled by the motherboard are triggering an error.
Scan Results	The display will show a list of connected parts with either a green check (√) check or a red exclamation mark (!). The green check indicates the part is connected and responding to the motherboard.  The red exclamation mark indicates the part is not connected or is failing.	If a part is triggering an error, the error will show on the screen along with a QR Code that takes you to the associated error troubleshooting article. NOTE: If a part is malfunctioning but an error code does not exist for the failure, nothing will show up in the diagnosis.
What it looks like

How to Run Self Test

Self Test checks if parts controlled by the motherboard are responding and connected.

1. Insert both Wired Meat Probes. 
   
   • If not plugged in, the Wired Probe checks will fail (this is fine; just keep in mind).
2. If testing for a Flame Sensor or a Lid Sensor:
   1. Remove the Firepot and vacuum out any debris/sawdust that may be surrounding it.
   2. Place a flashlight/cell phone light into the cavity where the firepot would rest and shine it toward the Flame Sensor. This will act as the light that would be coming from the flame.
      • NOTE: The Lid Sensor will fail while doing this since the lid is open while you shine a light into the firepot. 
   3. Don't forget to re-install the firepot after testing before cooking again!
3. On the grill controller display, press the MENU button
4. Turn the dial until you reach MAINTENANCE & CARE and press the dial to select.
5. Select, SELF TEST. 
6. Let the grill run the complete SELF TEST, leaving the grill undisturbed while this completes. It should take about 15 seconds or less to complete. 
7. When SELF TEST completes, the screen will show a list of parts with either a green check or a red ! (see image below).
   • A green check indicates the part is connected and responding to the motherboard.
   • A red ! indicates the part is either not connected or not responding to the motherboard. 
   • NOTE: In this image below, the wired probes failed because they were not plugged in, and the flame sensor failed because there was no fire or light in the firepot. 
8. If a part does not pass, you will then move on to HOW TO RUN PART DIAGNOSIS below, which will provide further troubleshooting steps for each individual part you select.
   • NOTE: If multiple parts fail, you will need to run the PART DIAGNOSIS and follow the QR scan code for further troubleshooting of each part individually. 
     

How to Run Part Diagnosis

Part Diagnosis checks which, if any, components are triggering an error.

Always run a SELF TEST prior to running PART DIAGNOSIS.

1. On the grill controller display, press the MENU button.
2. Turn the dial until you reach MAINTENANCE & CARE and press the dial to select.
3. Select PART DIAGNOSIS.
4. This scan is very quick.
   
   • If an error populates: An ! icon will appear next to the part throwing an error. Select, More Info to diagnose further.
     
   • If no errors populates: you will see this screen below saying, "All good under the hood."
     
5. Complete any troubleshooting based on the error produces.
6. Once you complete additional troubleshooting, run another SELF TEST to ensure all the parts have been reconnected successfully and are communicating as expected.