Use these diagnostic tools to check if your touchscreen Timberline or Ironwood grill's components are working correctly. Run Self-Test first, then Part Diagnosis if needed.
Quick Guide: Which Test to Run
Self-Test checks if parts are connected and responding to your grill's controller. Run this first whenever you get an error or something isn't working right.
Part Diagnosis identifies which parts are throwing specific error codes. Run this after Self-Test if components failed.
Self Test
Self-Test verifies that your grill's components are connected and communicating with the controller. The grill doesn't ignite during this test—it just checks connections.
What You'll Need
- Flashlight or phone with flashlight
- Both wired meat probes (if you have them)
- Shop vacuum
Running a Self Test
-
Power on your grill.
If already on, power cycle:
Turn off → unplug → press power button on/off → plug back in → turn on. - Insert both wired meat probes (optional, but recommended).
- Remove grates, drip tray, heat shield, and firepot.
- Vacuum inside the barrel and firepot cavity.
- Shine a flashlight or phone light into the firepot cavity toward the flame sensor. (Flame sensor will fail without light)
- On the controller:
MENU → Maintenance & Care → Self Test - Wait about 15 seconds for the test to finish.
- Review results (Lid sensor will fail if lid is open):
✓ = part connected and responding
! = part not connected or failing - If all parts pass, reinstall internal parts.
If not, run Part Diagnosis.
What the Results Mean
All parts passed? Your components are working correctly. Reassemble the grill (firepot, heat shield, drip tray, grates) and you're ready to cook.
Some parts failed? Move on to Part Diagnosis to see if those components are triggering error codes.
Part Diagnosis
Part Diagnosis identifies which components are generating error codes. Always run Self-Test before Part Diagnosis.
Running Part Diagnosis
- On the controller:
MENU → Maintenance & Care → Part Diagnosis - The scan completes in seconds.
What the Results Mean
"All good under the hood" means no errors detected. If Self-Test showed failed components but Part Diagnosis shows no errors, those parts may be malfunctioning without triggering error codes. Contact Customer Support.
Error detected: The screen shows which part has an error with an ! icon. Select More Info to see troubleshooting steps or scan the QR code for detailed help.
After Troubleshooting
Once you've fixed any issues, run Self-Test again to confirm all parts are reconnected and communicating properly.
Need More Help?
If you're getting persistent failures or unclear results, our Customer Support team can help diagnose the issue and determine next steps.