Lid Light not Turning On

What to do if the lid light on your Touchscreen grill does not turn on.

Symptoms

When opening the grill lid, the light does not turn on.

Possible Causes

• Lid magnet missing
• Outdated firmware
• Bad wiring connection 
• Faulty lid sensor & light
  
  

Resolution

1. Verify magnet is on the grill lid.
   • If missing, send a replacement. 
2. Find the grill's firmware version and make sure it's up to date.
3. Ensure the grill is cool and finished with its shutdown cycle (if applicable).
4. Run a SELF-TEST to ensure there are no disconnects. Follow the steps below:
   
   1. On the controller display, go to MENU > MAINTENANCE & CARE > SELF-TEST.
      1. If the Lid/Light passes the SELF-TEST, everything is good, and no replacement is needed. 
      2. If it fails, continue troubleshooting. 
5. Turn on the grill.
6. Close and open the lid to see if the light turns on.
   
   • There may be a few seconds delay for the light to turn on.
7. If the light still does not turn on, replace the light/light sensor.