Wired Probe Fell Out Alert

What's in This Article?

What to do when a touchscreen Timberline or Ironwood displays an alert saying, Wired Probe # - Fell Out

WIRED PROBE FELL OUT_Pic 1.jpeg

Symptoms

The grill continues to cook but instructs the user to ensure the probe is fully inserted into the food.

Cause

The probe temperature is too hot. Typically this means the probe has fallen out of the food or is not fully inserted.

What to Do

Safety Considerations: A probe that has fallen out may be hot enough to cause burns. Use caution when retrieving it and inserting it back into food.

Warning: Wireless probes contain electronics that are sensitive to heat. Prolonged exposure to temperatures higher than the internal temperature of cooked food may cause damage to the wireless probes.

  1. Use tongs to retrieve a probe that has fallen out.
  2. Allow it to cool down enough to handle safely.
  3. Inspect it for visible temperature damage (especially in the case of wireless probes).
  4. Re-insert undamaged probe fully into food and resume cooking.

If a probe isn't being used and the alert is still appearing on the grill, there are a few ways to resolve this.

  • Make sure your firmware is on the latest version. Otherwise, update your firmware.
  • There may be debris or moisture in the probe jacks. Clean them out by using compressed air or a cotton swab with rubbing alcohol. Make sure the grill is turned off and unplugged.
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