Pellet Sensor Notifications

What's in This Article?

Learn about the various pellet sensor errors and notifications you may encounter on Traeger's WiFIRE grills and how to resolve them.

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Pellet Sensor Alerts on D2 WiFIRE Grills

Pellet Level Low

If you get a 'Pellet Level Low' notification on your Traeger App or controller saying your pellet level is low, but your hopper is full, calibrate your pellet sensor.

Calibration Error

In rare cases, you may get an error when calibrating your pellet sensor that says:

Pellet Sensor
Calibration Error 
Press OK to start over

This calibration error only appears on the grill's controller; it doesn't get pushed to the Traeger app.

  1. Turn off and unplug the grill.
  2. Clean the pellet sensor lens using a clean cloth. Pellet sawdust can build up on the sensor's lens, but not to the extent that you need to take it apart.
  3. Turn on the grill and attempt calibrating the pellet sensor again.
  4. If the grill continues to throw the Calibration Error, check the pellet sensor wiring connections. 
    1. Turn off the grill and remove the controller by unscrewing the 4 screws securing it to the hopper. The grill must be off when unplugging the sensor and plugging it back in. If the pellet sensor is connected while the grill is on, it will not work until rebooted. 
    2. Locate the black pellet sensor connection on the back of the controller and make sure it's fully connected.
    3. Follow the black wire to find the white molex connection and make sure the connection is secure.
  5. Plug in and power on the grill. Attempt to calibrate again. 
  6. If the Calibration Error continues, replace the pellet sensor or contact Customer Support to troubleshoot further. 
     

Does Calibration Error Affect the Grill's Functionality?

This error won't prevent you from using your grill.

Pellet Sensor Alerts on Touchscreen Timberlines & Ironwoods

This system will send you push notifications and alarms through the Traeger app on your smart device when your pellets are getting low, protecting your cook from running out of fuel.

Mission Critical! Add Pellets

What Does the Grill Do When a Mission Critical Alert Appears?

The grill continues to cook until no more pellets are in the auger; then, the grill will not be able to cook and will shut down.

yos-pellet-level-critical.png

Possible Causes

The pellet sensor reading is 0%.

How to Resolve a Mission Critical Alert

  1. Make sure your grill's FIRMWARE is up to date.
    • Find the ABOUT GRILL menu option on your controller display, or check this on the Traeger App.
  2. Fill the hopper with more pellets.
  3. If no more pellets can be added and the error continues, contact Customer Support.

Pellet Level: XX%

If the Traeger Pellet Sensor is properly connected, it will display, PELLET SENSOR Pellet Level: XXX%.

This notification is for informational purposes and does not require any action unless the level is low, in which case the user should add more pellets.

Pellet Level Is Low

What Does the Grill do when a Pellet Level Is Low Alert Appears?

The grill continues to cook. This is just a notification to the user.

yos-error-pellet-level-low.png

Possible Causes

The pellet sensor reading is below 25%.

How to Resolve a Pellet Level Is Low Alert

  1. Make sure your grill's FIRMWARE is up to date.
    • Find the ABOUT GRILL menu option on your controller display, or check this on the Traeger App.
  2. Fill the hopper with more pellets.
  3. If no more pellets can be added and the error continues, contact Customer Support.

Sensor Disconnected

Error 0028: Sensor Disconnected is an error specific to new Timberline and Ironwood grills that indicates the pellet sensor is not connected properly. 

See Pellet Sensor Disconnected for steps to resolve this error.

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