What to do when your grill gives you Error: 0010 Ignitor Not Detected error on your new Timberline or Ironwood grill.
The grill will shut down and will not allow users to start a new cook.
The grill has detected an unexpected current through the ignitor or does not detect an expected current.
Safety Considerations: Ignitors can be hot enough to cause burns. Users should ensure that ignitors are not hot before handling them.
- Make sure your grill's firmware is up to date.
- Check your grill's firmware in your grill settings in the app or on your controller by going to Menu > Settings > About Grill.
If your firmware is on the latest version, you'll need to replace your hot rod. Give our Customer Support team a call and we'll get you set up with a new hot rod and the right tool to replace it.