Pairing Error: Oops! Something Went Wrong. Please Go Back and Try Again.

What's in This Article?

Did you get a message saying, "Oops! Something Went Wrong. Please Go Back and Try Again?" Let us help you figure out what's going on.

Applies to: D2 WiFIRE Grills 

When Can This Error Appear?

The Traeger App may show “Oops! Something Went Wrong. Please Go Back and Try Again.” while pairing your grill. 

This can happen after you enter your grill’s information or scan its QR code if the app can’t complete the pairing process.

Note: After 3 unsuccessful attempts at try again, the error will read "Error: Something Went Wrong." 


Why You’re Seeing This Message

This message may appear if:

  • Your internet connection was temporarily interrupted during pairing.
  • The Traeger App was minimized, closed, or moved to the background during setup.
  • The app did not receive the information needed to continue pairing.
How to Resolve
  1. Dismiss the error message.
  2. Force close the Traeger App.
  3. Reopen the Traeger App.
  4. Power cycle the grill.
  5. Start the pairing process again from the beginning.
    • When trying again, make sure your grill has a strong Wi-Fi signal, as a weak connection may prevent it from connecting.

If the Message Appears Again

  1. Complete the Home WiFi Requirements for Traeger WiFIRE Grills.
  2. Keep the Traeger App open and on your screen throughout the entire pairing process.
  3. Try pairing your grill again.

Related Resources 

Pairing & Connecting Connect & Pair Your Grill - D2 Grills
Related Errors Error: Something Went Wrong

Still need help?

Contact Traeger Support — we're ready to help get you back rolling smoke 365 days/year.

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