ER40: No Bluetooth Probes Found- Woodridge Series

What causes the error?

While trying to pair a Bluetooth probe (TxM), no probe was found in the scan.

Symptoms

No probe found in the scan.

What to do

1. Confirm the probe that the customer is attempting to pair is a TXM probe and not a regular MEATER probe.

2. Check that the dock has full batteries.

   1. Ensure that the batteries are installed correctly.

   2. Ensure that the probes are charged by checking the light on the dock and leaving the probes on the dock for at least an hour.

3. Ensure that only one probe is removed from the dock while trying to pair a probe.