If you're trying to pair your Traeger Wireless Meat Thermometer and see an ER40 error, don’t worry — here’s what’s going on and how to fix it.
Getting an ER40 Error? Here's What It Means and How to Fix It
Common Causes
- Wrong Menu: You weren’t trying to pair a probe when the error appeared.
- Probe Not Charged: Probes only work if they’re charged.
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Incompatible Probe: Westwood Series grills pair only with:
- Traeger Wireless Meat Thermometers
- Traeger X MEATER (TXM) Probes
They do NOT pair with MEATER devices or other Bluetooth thermometers.
- Probe Already Paired: If the controller shows a probe is connected, you don’t need to pair it again.
Quick Fix Checklist
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Were you trying to pair a probe?
- No → Ignore ER40. It was triggered by accident.
-
Is the probe already paired?
- Yes → No need to pair again.
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Is your probe a Traeger Wireless or TXM?
- No → Only Traeger Wireless or TXM probes will work.
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Did you remove the probe from the dock before pairing?
- No → Remove it first so it can transmit a signal.
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Is the dock LED green when you press the button?
- No → Charge the probe for at least 1 hour or until LED is green.
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Is only one probe out of the dock?
- No → Remove just one probe to avoid signal confusion.
Try Pairing Again
- Remove the probe before entering the pairing menu.
- Remove only one probe at a time.
- Try pairing 2–3 times without returning the probe to the dock.
- Power cycle the grill and try again.
Troubleshooting Steps- Woodridge Series
Step 1: Firmware
- Ensure your grill is on the latest firmware.
- If it isn't, update your firmware.
Step 2: Pairing
- Follow the official pairing instructions.
- Try pairing 2–3 times, without returning the probe to the dock.
- Only remove one probe from the dock during pairing.
- If it doesn’t work, power cycle the grill and try again.
Step 3: Power & Charging
- Make sure you’re using a Traeger wireless probe.
- Check that the dock has fresh batteries and they’re installed correctly.
- Leave the probe on the dock for at least an hour to charge.
- Look for the light on the dock to confirm it’s charging.
Step 4: Cleaning
- Scrub the probe with steel wool or a scour pad.
- Focus on the flat end — even if it looks clean, residue can block charging.
- Use a mix of baking soda and water (3:1 ratio).
- Wipe the dock’s contact points with a dry cloth.
- Make sure everything is dry before docking the probe again.
Step 5: Contact Us
- If the probe still won’t pair, contact customer service.
Troubleshooting Steps- Westwood Series
Step 1: Firmware
- Ensure your grill is on the latest firmware.
- If it isn't, update your firmware.
Step 2: Pairing
- Follow the official pairing instructions.
- Try pairing 2–3 times, without returning the probe to the dock.
- If it doesn’t work, power cycle the grill and try again.
Step 3: Power & Charging
- Make sure you’re using a Traeger wireless probe.
- Check that the dock has fresh batteries and they’re installed correctly.
- Leave the probe on the dock for at least an hour to charge.
- Look for the light on the dock to confirm it’s charging.
Step 4: Cleaning
- Scrub the probe with steel wool or a scour pad.
- Focus on the flat end — even if it looks clean, residue can block charging.
- Use a mix of baking soda and water (3:1 ratio).
- Wipe the dock’s contact points with a dry cloth.
- Make sure everything is dry before docking the probe again.
Step 5: Contact Us
- If the probe still won’t pair, contact customer service.