This article explains an iOS-generated error message specific to iPhones and iPads.
'UNABLE TO CONNECT TO GRILL: YOUR PHONE WASN'T ABLE TO CONNECT TO YOUR GRILL'
There are three common causes of this error.
The grill is already connected to a WiFi network.
When pairing a grill manually (without a QR Code) the grill network name and/or password were entered incorrectly.
Your phone is connected to a VPN, meaning the grill and the phone are connected to different networks and are unable to find one another.
Check to see if your grill is already connected to a WiFi network by navigating on the grill to Menu > WiFi Settings. If the SSID and Signal Strength fields are populated, the grill is already connected to a network. To resolve this, select Forget Network on the grill. Restart your grill and begin the pairing process again.
Restart the pairing process by verifying your grill's network name and password are entered correctly.
- The grill network name looks like “Traeger-XXXX” where “XXXX” can be any combination of letters and numbers.
- Grill WiFi password looks like “WIFIREYYYY” where “YYYY” can be any combination of numbers.
Disconnect from the VPN and make sure that both your phone and your grill are connected to the same network.