Did your Android device give you a message saying, "It Seems that There Are Some Missing Data and We Cannot Proceed. Please Try To Logout and Login again?"
Cause
Getting this message means that the access token generated does not match the data provided in the QR Code, so the app returns an error. Because there is a discrepancy in the data, the grill is unsure how to proceed.
How to Resolve
- Log out of the app and log in again.
- If the error continues, remove the grill from the app and attempt to re-pair.
- If the error continues after re-pairing your grill, clear the app data.
This will remove any and all previous app data, and the issue should not persist.
How to Clear App Data
- On the Traeger app, navigate to Settings.
- Select Apps.
- Select Traeger.
- Select Storage.
- Select Clear Data.