Error: Calibration Failed

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What to do if you get a Calibration Failed error when trying to calibrate a wired meat probe on your D2 WiFIRE-enabled pellet grill. 

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How to Resolve a 'Calibration Failed' Error

This error appears when a D2 controller cannot successfully calibrate a meat probe. Follow these steps to resolve the issue:


Step 1: Check Probe Connection

Ensure the meat probe is fully inserted into the jack.

  • Attempt to calibrate the probe again.

Step 2: Power Cycle the Grill

  • Turn the grill off and back on.
  • Try calibrating the probe again.

Step 3: Clean the Probe Connection

If the error persists:

  • Use a dry cloth or dry Magic Eraser to firmly rub the metal end of the probe (the part that inserts into the controller). This helps remove any tarnish that may interfere with signal transmission.
  • Reinsert the probe and test it.
  • Attempt calibration again.

Step 4: Contact Customer Support

  • If you get this message again, contact Customer Support so we can help you troubleshoot further. 

How to Calibrate a Wired Meat Probe

Only WiFIRE-enabled D2 grills have a calibrate and offset feature. Non-connected grills and new Timberline & Ironwood grills do not have a calibrate option.

  1. Create an ice bath. See Ice Bath Test for Meat Probes for how to make an ice bath.
  2. Navigate to MENU > SETTINGS > PROBE CALIBRATION.
  3. Select CALIBRATE PROBE.
  4. Place the probe in the ice bath. Stir gently for 1 minute to get an accurate reading. Looking at the app, the probe should read 32°F (0°C).
  5. If the probe is reading off greater than 15°F (9°C), contact our Customer Support team so we can help get it resolved.
  6. If the probe is within 15°F (9°C), use the PROBE OFFSET function. This feature works like a scale's 'tare' feature, offsetting the temp by the amount it's off.
    1. Navigate to MENU > SETTINGS > PROBE CALIBRATION.
    2. Select PROBE OFFSET.
    3. Rotate the dial to adjust the probe temperature offset in 1° increments, from -15° to +15°F/-8° to +8°C.
      1. The default setting is 0, so if this is the first time you have adjusted the offset, you will be able to increase or decrease the offset by 15°F.
    4. Press the center of the dial to confirm your offset amount.
       
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