My Order Arrived Damaged

What's in This Article?

We know how frustrating it is to open a box and find something damaged. Don’t worry—we’ll help you get it sorted quickly.

If You Ordered from Traeger.com

Contact Traeger Support and we’ll make it right. We're available 7 days a week, 365 days a year.


If You Ordered from a Traeger Dealer

If you purchased product from a Traeger Dealer (e.g. Home Depot, Ace Hardware, Costco, etc.), please contact the dealer for further assistance.

  • NOTE: Customers purchasing product from dealers are subject to that dealer's return policy.
    Traeger cannot offer refunds on any products purchased from dealers or any other independent seller.
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