Cancel a Traeger.com Order

What's in This Article?

Order Cancellation 

  • To cancel an order placed on Traeger.com, please contact Customer Support within 24 hours of placing the order.
  • Cancellation requests made after 24 hours will be processed according to our Standard Return Policy and may be subject to restocking and/or return shipping fees.
  • We can only cancel orders that have not yet shipped.
  • For orders placed through authorized online retailers, cancellations, and returns must follow the retailer’s specific policies. Please contact the place of purchase.

Payment Authorization

  • Your card will not be charged until at least half of your order has shipped. Before this, you may see a pending transaction (authorization) on your bank statement.
  • If the order is cancelled before shipping, this authorization will automatically disappear within 3-8 business days, depending on your bank’s policies. 
  • If your payment was made through a payment plan, please refer to our Returns & Refunds FAQs article for details.
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