'LID OPEN' MESSAGE

What's in This Article?

What to do when you receive the "LID OPEN MESSAGE" on your new Timberline grill. 

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CAUSE

The grill detects that the grill lid has been left open. The most likely cause is that the grill lid was left open, but may also be a result of a faulty lid sensor or missing/damaged magnet.

WHAT TO DO WHEN THIS MESSAGE APPEARS

The grill continues to cook, though performance may reduce.

WHAT TO DO

  1. Close the lid. 
    1. If the message still appears while the lid is closed, proceed. 
  2. Confirm the magnet is working.
    1. Remove the magnet from the lid and stick it directly on the sensor (the metal square directly above the lid light).
      • If the error is fixed by sticking directly to the sensor, contact Customer Support.
      • If the error continues, proceed to the next step.
  3. Confirm all connectors are fully connected.
    1. Remove the hopper access panel and smart combustion cover.
    2. Confirm the connections on the motherboard are secure, specifically the cable connection to the lid/light sensor.
      1. If the error persists, continue to the next step.
  4. Confirm wiring is not pinched, cut, or damaged inside hopper.
    1. If the error continues, contact Customer Support.
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