ERROR: 0024 FLAME SENSOR ERROR

Information on the 'Error: 0024 Flame Sensor Error' that sometimes appears on Timberline grills.

CAUSE

Information from the flame sensor does not align with expected values. 

SYMPTOMS

The grill continues to cook, but at a reduced performance.

RESOLUTION

1. Make sure your grill's firmware is up to date.
2. Check if the flame sensor is working.
   1. Remove the internal components of the grill, including the firepot.
   2. Shine a flashlight into the firepot/onto the flame sensor.
      • The flame sensor looks for light in the firepot. Shining a light into the firepot is a way to tell if the sensor is working without having to ignite the grill.
   3. Run SELF TEST while still shining a light into the firepot/onto the flame sensor.
      1. On the controller display, go to MENU > MAINTENANCE & CARE > SELF TEST.
         • NOTE: Because the lid has to be open in order for you to hold a flashlight to the flame sensor, the Lid check will fail when running the Self Test.
   4. If Self Test shows errors (other than Lid Failure), check the grill's wiring connections.
      
      1. Open the hopper access panel and remove the Smart Combustion cover.
      2. Verify that all cables are connected and undamaged.
         1. If any cables are damaged, contact Customer Support.
3. Re-run SELF TEST.
   1. If the error persists, contact Customer Support.
   2. If no errors occur, get back Traegering!