What to do when the "Lid Sensor Error" comes up on your new Timberline grill.
- This error number used to display as “0022” in firmware version 01.00.05. The error number changed to “0023” in firmware version 01.00.06.
CAUSE
During a cook, the lid sensor reports that the lid is open, and the controller does not see a drop in temperature.
WHAT DOES THE GRILL DO WHEN THIS ERROR OCCURS?
The grill continues to cook but at a reduced performance.
WHAT TO DO
- Make sure FIRMWARE is up to date.
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If the error number displayed is the old number, update the firmware.
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- Close the lid and confirm the magnet is working.
- Simply close the lid to verify if the light turns off, followed by opening the lid to verify if the light turns on.
- If the light turns on, there is no problem, and no replacement is needed.
- If the message continues, proceed to the next step.
- Simply close the lid to verify if the light turns off, followed by opening the lid to verify if the light turns on.
- Ensure the grill is cool and finished with its shutdown cycle.
- Run a SELF-TEST to ensure there are no disconnects. Follow the steps below:
- On the controller display, go to MENU > MAINTENANCE & CARE > SELF-TEST. The test should take about 10 seconds to complete.
- If the SELF-TEST fails, proceed to the next step.
- Confirm all connectors are fully connected manually.
- Remove the hopper access panel and smart combustion cover.
- Confirm connections on the motherboard are secure.
- If you are unsure, disconnect and reconnect all connections.
- Confirm the cable connection to the lid sensor are intact and secure.
- Confirm wiring is not pinched, cut, or damaged inside the hopper.
- If any cabling is damaged, contact Customer Support.
- Ensure there are no leaks/damage in the seal around the grill seal (gasket) or lid that may be causing a dip in temperature that would allow the cause of the error to occur.
- If you note damage to the seal (gasket) or lid, contact Customer Support.
- Rerun a Self-Test to ensure all connections are secured from checking manually.
- If the Lid Sensor Error continues, contact Customer Support.