TIMBERLINE: IGNITOR NOT DETECTED/DISCONNECTED

What's in This Article?

What to do when the "Ignitor Not Detected/Disconnected" appears on your new Timberline grill. 

  • This error number used to display as “0009” in firmware version 01.00.05. The error number changed to “0010” in firmware version 01.00.06. 

gen2-0010_ignitor_not_detected.jpeg

 

CAUSE

The grill has detected an unexpected current through the ignitor or does not detect an expected current.

 

WHAT DOES THE GRILL DO WHEN THIS ERROR OCCURS?

The grill will shut down and will not allow users to start a new cook.

 

WHAT TO DO

Safety Considerations: Ignitors can be hot enough to cause burns. Users should ensure that ignitors are not hot before handling them.

  1. Make sure FIRMWARE is up to date.
    1. If the error number displayed is the old number, update the firmware. 

  2. Ensure the grill is cool and has finished its shutdown cycle.
  3. Run a SELF-TEST from your controller.
    • If the ignitor still shows an error, proceed to the next step.
  4. Manually confirm all connectors are fully connected.
    1. Remove the hopper access panel and smart combustion cover.
    2. Confirm connections are secure on the motherboard.
    3. Confirm wiring is not pinched, cut, or damaged inside the hopper or grill body.
  5. Run another SELF-TEST from your controller.
    • If the ignitor still shows an error, proceed to the next step.
  6. Check the ignitor connection.
    1. Remove the ignitor access panel from the underside of the grill.
    2. Ensure the ignitor is fully connected.
    3. Confirm wiring is not pinched, cut, or damaged.
  7. Re-run the SELF-TEST again.
Previous
Next
6339677499675

Was this article helpful?

2 out of 12 found this helpful