Although this rarely happens, sometimes, customers don't receive an Order Confirmation email.
Here are some of the most common reasons for not getting an order confirmation:
- Confirmation email ended up in the Spam or Junk folder
- Misspelled or invalid email address
- Declined order
- An issue occurred when processing the order
- In this situation, customers typically receive a message during payment processing instructing them to find a local dealer to complete their purchase.
If you didn't get your order confirmation email, please our Customer Support team. We're happy to help.