Congratulations on purchasing a Traeger from Costco! We're here to help you with any questions you have about your Costco order.
MY COSTCO GRILL HAS TECHNICAL DIFFICULTIES
We at Traeger want you to grill successfully. If you have any issues operating or maintaining your grill, check out all our FAQs here on Traeger.com. Our Customer Support team is also ready to help get you rolling smoke any time between 6 AM and 10 PM MST.
I RECEIVED THE WRONG GRILL
If you received the wrong grill, please contact our Customer Support.
MY ORDER IS MISSING ITEMS
Purchasing a grill from Costco is a great way to get extra added value to your Traeger purchase. Every Costco grill comes bundled with the items below:
- Grill cover
- Drip tray liners
If you did not receive these items, please contact our Customer Support.
RETURNS, CANCELATIONS, & REFUNDS
If you want to return your grill, cancel your order, or want to check your refund's status, please contact Customer Support.
You can also read Costco's return policy here.
Traeger Customer Support handles all warranty claims related to Costco Members' grills. Please reach out to us if you have any questions.