The following article explains what to do if you experience condensation building up on your grill, including the hood or controller.
Occasionally, customers may experience condensation building up on either their grill or on the screen of their grill controller. This should not be any reason for alarm; however, you can take the following steps if this occurs.
HOW TO DEAL WITH GRILL CONDENSATION
NOTE: Condensation buildup on your grill can occur if the grill is located in a particularly humid region, or if moisture has become trapped between the cover and the grill during wet weather.
Please take the steps below:
We advise you to always store your grill with a cover or in a dry area away from moisture and the elements.
In most cases, you should be able to wipe the condensation away.
Please allow a reasonable amount of time for the condensation to evaporate from the controller.
However, on the rare occasion that condensation has built up inside the controller screen, and it did not evaporate, please contact our Customer Support.